My33 takes every member's privacy seriously. This policy clearly explains how we collect, use, store and protect your personal information as part of our commitment to transparency and trust.
My33 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) in all aspects of user data processing.
Register SecurelyEvery aspect of data handling at my33 is built on six core principles that ensure your privacy is always protected.
All personal and financial data transmitted between your device and my33's servers is protected with 256-bit SSL encryption. Your sensitive information never travels unprotected across our network.
As a my33 member, you have full rights to access, correct, or request deletion of your personal data at any time. We do not make this process difficult — your request will be processed within the designated timeframe.
My33 never sells, rents or trades members' personal data to any third party for marketing or commercial purposes. Your data is used only for purposes to which you have given explicit consent.
My33 only collects data that is strictly necessary to provide services, process transactions and comply with legal requirements. We do not request information that is excessive or irrelevant to the original purpose of collection.
All data handling practices at my33 are designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We appoint an internal data protection officer to ensure ongoing compliance.
In the event of any security breach involving your data, my33 is committed to notifying affected members within the timeframe required by law, along with the remedial steps taken.
My33 ("we", "Platform" or "company") respects the privacy of every individual who uses our online betting platform. This Privacy Policy is established to transparently explain how we collect, process, store and protect your personal information when you register for or use my33 services.
We operate under the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and are committed to ensuring all data processing is carried out lawfully, fairly, and transparently. This Policy applies to all registered members, website visitors, and anyone who interacts with the my33 platform in any capacity.
By registering an account or continuing to use the my33 platform, you confirm that you have read and understood this Privacy Policy and agree to the way we process your personal data as described herein.
During the registration process and platform use, we collect information you voluntarily provide, including:
When you use the my33 platform, our systems automatically record certain technical information required for smooth and secure platform operations, including your device's IP address, browser type and version, operating system, access date and time, pages visited, gaming session duration, and other technical performance data that helps us identify and resolve issues.
For every transaction carried out through the my33 platform — whether a deposit, withdrawal, or in-game exchange — we maintain complete transaction records including the amount, payment method, timestamp, and transaction status. These records are required for legal compliance purposes and the resolution of any disputes.
My33 uses collected personal information solely for legitimate, stated purposes. The following are the primary purposes for which your data is used:
My33 will not use your data for any purpose beyond those listed above without first obtaining your explicit consent, unless required by law.
My33 does not sell or disclose members' personal data to third parties for marketing purposes. However, in certain situations, we may share your data with the following parties:
We work with carefully selected third-party service providers to operate certain platform functions, including PCI-DSS-compliant payment processors, cloud service providers meeting international security standards, identity verification and KYC companies, and licensed gaming software providers. All these partners are bound by strict data protection agreements and are only permitted to use your data for agreed purposes.
My33 may disclose your personal information to authorities, regulatory bodies or law enforcement agencies if we are required to do so by a court order, warrant, directive from an authority or any applicable legal provision in Malaysia.
Protecting your personal data is my33's highest priority. We implement multiple layers of technical and organizational security to prevent unauthorized access, loss, misuse, or disclosure of your personal data.
The security measures we implement include 256-bit SSL/TLS encryption for all data communications, two-factor authentication (2FA) for account access, real-time 24-hour account activity monitoring, periodic security audits by independent cybersecurity experts, strict internal access controls based on the need-to-know principle, and a tested incident response plan to address any data breaches swiftly.
My33 retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by Malaysian law. In general, the retention periods are as follows:
Once the retention period expires, your data will be securely deleted or anonymized in accordance with my33's established internal procedures.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by my33. The following table summarises those rights:
| Your Rights | Description | Status |
|---|---|---|
| Right of Access | Request a copy of the personal data we hold about you | Available |
| Right to Rectification | Request correction of inaccurate or incomplete data | Available |
| Right to Erasure | Request deletion of your personal data subject to legal requirements | Available |
| Right to Object | Object to data processing for direct marketing purposes | Available |
| Right to Restrict Processing | Request restrictions on how we process your data in certain circumstances | Available |
| Right to Data Portability | Receive your data in a machine-readable format | Available |
To exercise any of the above rights, please contact our data protection team through the available support channels. We will process your request within thirty (30) days of receipt, or notify you if additional time is required.
My33 uses cookies and similar tracking technologies to enhance the user experience, understand platform usage patterns and deliver more relevant content. The types of cookies we use include:
These cookies are essential for the basic functionality of the my33 platform — including login session tracking, language preferences, and form security. Without these cookies, the platform cannot function properly and you will not be able to access our services.
We use analytics tools to understand how members use the my33 platform. Data collected is in aggregated form and does not personally identify you. This information helps us continuously improve the platform's design and functionality.
You can manage your cookie preferences through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the my33 platform. For more information on managing cookies, refer to your web browser's documentation.
The my33 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data of children or minors. If we discover that personal data of a minor has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and discover that a minor under your care has registered an account with my33, please contact us immediately so that corrective action can be taken without delay.
The my33 platform may contain links to third-party websites or services in certain contexts. This Privacy Policy applies solely to the my33 platform and does not cover the privacy practices of those external websites. my33 is not responsible for the content or privacy policies of any external websites you may visit through links on our platform.
My33 reserves the right to amend this Privacy Policy at any time to reflect changes in our data handling practices, new legal requirements or platform service updates. Any amendments take effect immediately upon publication of the revised version on this website.
For changes deemed significant and likely to affect your privacy rights, my33 will endeavour to notify you via a prominent notice displayed on the platform or by email to your registered address. The "Last Updated" date at the top of this document will be refreshed each time an amendment is made.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information. Continued use of the my33 platform following any amendments constitutes your acceptance of the revised terms.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how my33 handles your personal data, our data protection team is ready to assist. You may also contact us to exercise any of the data subject rights outlined in Section 7.
Personal data rights requests will be processed within 30 working days from the date of receipt of the completed application.
Register your my33 account today and play with peace of mind — knowing that your data is handled with the highest standards of privacy and security in Malaysia.